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Warranty

Thank you for choosing my green footprint, together we can make a difference.

my green footprint guarantees all our products are free of faulty workmanship or defect at the date of purchase.

If in our sole discretion we find a product to be defective we shall replace the product and our responsibility will be limited to replacement of the defective product.

Please choose carefully as my green footprint does accept returns due to change of mind.

This warranty is subject to:

  1. In the event you believe a product to be defective you first contacting us at info@mygreenfootprint.com.au to make arrangements for return of the product you believe to be defective.
  2. We will contact you and if we agree the product to be defective we will make arrangements for replacement of the defective product.
  3. We may require you to ship the product to us for our assessment.
  4. my green footprint is not responsible for products during shipment from you to us.
  5. Our warranty is limited to defects in workmanship and materials only, damage caused by you is excluded from this warranty.